Return Policy

Return via Courier

  • Contact our Customer Support within 14 days of delivery and share your order details along with the issue.
  • Our team will verify your request
  • Pack the item securely with original tags, labels, and packaging.
  • Once received and inspected, we will provide a replacement or appropriate resolution.

Damaged or Defective Items

  • If you receive a damaged, incorrect, or defective product:
  • Bashus will cover the return shipping cost.
  • A replacement, exchange, or suitable resolution will be provided.
  • Claims must be reported within 7 days of delivery through Customer Support.